Strength-Based Winning

How New Offerors Can Outperform Incumbents and Win

Brenda Crist

Think about the last contract you lost to an incumbent. At what point did you know you were behind? The honest answer is usually before the customer releases the RFP. Incumbents do not win on proposal quality alone—they win because challengers let them control the customer relationship, the requirements, and the competitive narrative.

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